We made it as simple as 1, 2, 3
Discover Why Customers Love Their HeatsBox for Hot Meals!
In 2012, Fabian Graf grew tired of cold lunches at school and invented the world's first smart electric lunch box, HeatsBox. HeatsBox is patented worldwide and allows users to heat up a meal in minutes - anywhere & anytime.
We are home in Switzerland but sell our products in over 30 countries. Rest assured, we always choose fast local shipment. So no hidden extra cost import cost, duty fee etc.
Only with HeatsBox GO you can heat your meals anywhere and anytime without needing an external power source.
The inner dish can hold up to 925 ml, equivalent to approximately 500–600 g of food. Thanks to the removable inner dishes, you can conveniently warm up an extra portion for those moments when you're extra hungry.
If you want your meal to be ready at a certain time - just schedule it in the HeatsBox App. Once programmed, make sure the button turns yellow. from now on, it works without Bluetooth! HeatsBox will start heating automatically and you will have your hot meal on time.
Yes, it does heat up without an App!
Just press once until the button turns red. The temperature by default is 80°C/176°F.
The button turns green - your meal is ready.
Do not forget to switch it off and enjoy your meal!
We recommend the battery-powered HeatsBox GO to ensure your meals are heated on time, anytime, without relying on power outlets. With the timer, you can easily set your child's HeatsBox to the desired temperature and time in the morning before school. Their favorite warm meal can be enjoyed right on schedule for lunch.
Yes, 100%!
Depending of the shipping country, we automatically ship from nearby.
For Switzerland, we ship from Switzerland.
For EU, we ship from Germany.
For UK, we ship from England.
For Asia, we ship from Hong Kong.
For US, we ship from the US.
For Canada, we ship from Canada.
No. As we ship from a local warehouse, there are no hidden or extra fees to pay from your end.
Exception: Custom fees apply to Mexican orders (shipped from the US).
We dispatch the orders within 1 business day. You should receive the order within 1-3 business days.
Once shipped, you will receive the tracking details by email automatically.
Please contact our customer service team by email (info@faitron.com)and provide us with all the details including your order number. Once we have received the order, we will analyze it and initiate the refund of the item(s).
You can find our return policy here: https://heatsbox.com/policies/refund-policy.
Please get in contact by email to info@faitron.com. You can expect an answer within 1-2 business days. To get a faster answer to your question, please visit our dedicated HeatsBox help center: https://heatsbox.com/de/pages/help-center