Yes. You can heat up anywhere & anytime without any external power source.
The Inner Dish can fit up to 925 ml or about 500-600 grams of food.
If you want your meal to be ready at a certain time - just schedule it in the HeatsBox APP. Once programmed, make sure the button turns yellow.
from now on, it works without Bluetooth! HeatsBox will start heating automatically and you will have your hot meal on time.
Yes, it does heat up without an APP!
Just press once until the button turns red. The temperature by default is 80°C/176°F.
The button turns green - your meal is ready.
Do not forget to switch it off and enjoy your meal!
The GO is the only HeatsBox that does not heat while plugged in.
HeatsBox GO can be easily charged using a power bank in between your meals, as it requires only USB-C cable. Charging input is 5-15V and therefore, all regular power banks work fine.
Our Customer Care Team is happy to assist with any problems that may occur during the use of your HeatsBox.
The most popular spare parts are available and in stock. You can purchase them easily here from our website.
If you can't find the spare parts needed, please contact our Customer Care Team by email: info@faitron.com.
Depending of the shipping country, we automatically ship from nearby.
For Switzerland, we ship from Switzerland.
For EU, we ship from Germany.
For UK, we ship from England.
For Asia, we ship from Hong Kong.
For US, we ship from the US.
For Canada, we ship from Canada.
No. As we ship from a local warehouse, there are no hidden or extra fees to pay from your end.
Exception: Custom fees apply to Mexican orders (shipped from the US).
We dispatch the orders within 1 business day. You should receive the order within 1-3 business days.
Once shipped, you will receive the tracking details by email automatically.
Please contact our customer service team by email (info@faitron.com)and provide us with all the details including your order number. Once we have received the order, we will analyze it and initiate the refund of the item(s).
You can find our return policy here: https://heatsbox.com/policies/refund-policy.
Please get in contact by email to info@faitron.com. You can expect an answer within 1-2 business days. To get a faster answer to your question, please visit our dedicated HeatsBox help center: https://heatsbox.com/de/pages/help-center